Manage your license — change device, update email, or recover your key. No waiting for support.
What do you need help with?
Change Device
Step 1 — Verify ownership
Change Device
Step 2 — Prepare & confirm
Before you proceed
Close GreenGo completely on your current device.
Click "Change Device" below to clear your device fingerprint.
Open GreenGo on your new device and log in with your license key.
The new device will be automatically bound to your license.
This action can only be performed once every 6 months. Make sure you are ready.
Device Changed Successfully
Your device fingerprint has been cleared. Open GreenGo on your new device and log in to activate.
Change Email
Step 1 — Provide details
Verify Current Email
Step 2 — Enter code from current email
Enter the 6-digit verification code sent to your current email address.
Verify New Email
Step 3 — Enter code from new email
Enter the 6-digit verification code sent to your new email address.
Email Updated
Your license email has been changed. Use your new email to log in to GreenGo.
Recover License Key
Send key to your email
Enter the email address associated with your license. If a license exists, we will send it to your inbox.
Check Your Inbox
If a license exists for this email, it has been sent. Please check your inbox and spam folder.
Lost Email Access
Step 1 — Enter license details
Verify Your Device
Step 2 — Confirm from GreenGo app
Enter this code in GreenGo on the device where your license is activated.
How to verify
Open GreenGo on the device where your license is activated. Go to Settings → Verify Device and enter the code shown above. This page will update automatically.
Waiting for device confirmation...
Code expires in 10:00
Set New Email
Step 3 — Enter & verify new email
Your device has been verified. Enter your new email address below.
Verify New Email
Step 4 — Enter verification code
Enter the 6-digit verification code sent to your new email address.
Email Updated
Your license email has been updated. Use your new email to log in to GreenGo.